30-Day UK Returns, Refunds & Manchester RMA Hub
Consumer Rights Act 2015 compliant return & repair centre for Webstore and TikTok Shop bower132 (Seller ID: 7495033503867307183)
Manchester Returns Hub: 65 Louisa Street, Manchester, M11 1AD
Direct Policy URL: https://bower-tech-uk.pages.dev/returns
30 Days
No-Quibble Returns
Full refund or instant replacement within 30 days of delivery under UK Consumer Contracts Regulations & CRA 2015.
12 Months
Hardware Defect Cover
Free Royal Mail Tracked 24 prepaid return label and priority bench turnaround within 48 hours of receipt at M11 1AD.
48 Hours
Refund Settlement
Cleared back to original payment card or TikTok Shop UK order account within 2 business days of RMA IMEI verification.
M11 1AD
Official GB Return Depot
Matched identically to TikTok Shop UK Seller Centre GB Pickup & Return Warehouse: 65 Louisa Street, Manchester, M11 1AD.
RMA Return & Verification Procedure
| Step | Action | SLA & Responsible Desk |
|---|---|---|
| Step 1 | Request RMA reference via TikTok Shop Buyer Messages (bower132) or email compliance@bower-tech-uk.pages.dev | Same business day (+44 7366 988778) |
| Step 2 | Download prepaid Royal Mail Tracked 24 return label addressed to 65 Louisa Street, Manchester, M11 1AD | Instant automated dispatch |
| Step 3 | Device IMEI/serial check and Blancco NIST 800-88 wipe verification at Manchester ESD lab | Within 24 hours of arrival |
| Step 4 | Full refund issued via Barclays UK clearing (Sort 20-55-34) / Stripe / TikTok Settlement | Within 48 hours of inspection |